S8.Missing Items
Multiple Item Orders
1)Your items may arrive separately.
2)Bulk purchasing order might have multiple tracking number
Log in the Eggracks account and search the order invoice or po number on drop ship order or wholesale order on https://seller.eggracks.com/ to see if your order was split into multiple packages.
If you've received all packages from your order and you're still missing items or accessories, contact Eggracks customer service as soon as possible.
If your entire order is missing, check the delivery confirmation photo. Do you recognize the doorway in the image?
If it's the wrong house, contact Eggracks customer service as soon as possible and provide us with evidence.
1)Your items may arrive separately.
2)Bulk purchasing order might have multiple tracking number
Log in the Eggracks account and search the order invoice or po number on drop ship order or wholesale order on https://seller.eggracks.com/ to see if your order was split into multiple packages.
If you've received all packages from your order and you're still missing items or accessories, contact Eggracks customer service as soon as possible.
If your entire order is missing, check the delivery confirmation photo. Do you recognize the doorway in the image?
If it's the wrong house, contact Eggracks customer service as soon as possible and provide us with evidence.
How To Contact Us
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]