S2.Place Pick Up Order
When you want to place Pick Up order,please refer to below steps or operation guide https://www.eggracks.com/help/6how-to-upload-prepaid-shipping-labels-for-drop-s-ship-order-on-eggracks_h0038.html
How to place Pick Up(Prepaid Label) order:
1)Log into your Eggracks.com account https://seller.eggracks.com/.
2)Click drop ship order interface.
3)Switch Default Type to Prepaid Labels(Need contact us to activate this function)
4)Click “download template file” on the top right.
5)Fill in the CSV template file
A) Order Date
B) PO Order (PO Number needs to be unique for each row)
C) Product Title (＜35 characters）
D) Sku(Full Name,No abbreviation,the same with item code you see on each products’ detailed page
E) Product QTY
F) Customer Name
G) Address-1(No Pox Box Address)
H) Address-2
I) City
J) State(48States Only),Alaska/Hawaii Not Include
K) Zip-Code (Zip code column needs to be formatted as special Zip Code before saving
The file)
L)Country
M)Phone Number
6)After save the file, please click Select CSV file to upload the excel.
7)It will shows important sucessfully when the order imported.
8)Click the Order Invoice interface, and pay for the pick up order.
9)Find the order and upload the prepaid shipping label on Order Invoice interface,fill in the correct shipping carrier and tracking number.
10)We will process your order within 1-2 business days
Please contact Eggracks customer services when you need any help. You can also refer to the picture of operation guide names: 6.How To Upload Prepaid Shipping Labels for Drop s Ship Order on Eggracks.
Friendly Reminder:
1.Eggracks customer service team can not give you a tracking number immediately. Our warehouse need to collect the item and then generate the tracking number for you.
2.We cooperate with reliable carrier, such as DHL, USPS,UPS and Fedex.We do not cooperate with UNIUNI,GOFO at this time. We will inform you once activated.
3.Delivery time depends on the geographic distance and shipping carrier you chose, DHL for 3-7 business days, USPS/UPS for 4-8 business days, fedex for 3-6 business days.
4. If you upload the wrong prepaid shipping label or choose the wrong carrier,please
A)If the order does not ship out, please cancel your order and replace a new order to correct shipping carrier
B) if you choose the correct shipping carrier, please reupload the correct prepaid shipping label. The new one will overwrite the old one. If your order has been shipped out, then we are so sorry for this and can not modify.
5.The logistics we provide does not include signature service.
6.Self referring to carriers' official website:
*DHL:https://www.dhl.com/cn-en/home/tracking.html
*Fedex: https://www.fedex.com.cn/
*USPS: https://www.usps.com/
*UPS:https://www.ups.com/track?loc=en_US&requester=ST/
7.Pick up order price is lower than drop ship price, but higher than whole sale price, you can know the exact amount when check out.
How to place Pick Up(Prepaid Label) order:
1)Log into your Eggracks.com account https://seller.eggracks.com/.
2)Click drop ship order interface.
3)Switch Default Type to Prepaid Labels(Need contact us to activate this function)
4)Click “download template file” on the top right.
5)Fill in the CSV template file
A) Order Date
B) PO Order (PO Number needs to be unique for each row)
C) Product Title (＜35 characters）
D) Sku(Full Name,No abbreviation,the same with item code you see on each products’ detailed page
E) Product QTY
F) Customer Name
G) Address-1(No Pox Box Address)
H) Address-2
I) City
J) State(48States Only),Alaska/Hawaii Not Include
K) Zip-Code (Zip code column needs to be formatted as special Zip Code before saving
The file)
L)Country
M)Phone Number
6)After save the file, please click Select CSV file to upload the excel.
7)It will shows important sucessfully when the order imported.
8)Click the Order Invoice interface, and pay for the pick up order.
9)Find the order and upload the prepaid shipping label on Order Invoice interface,fill in the correct shipping carrier and tracking number.
10)We will process your order within 1-2 business days
Please contact Eggracks customer services when you need any help. You can also refer to the picture of operation guide names: 6.How To Upload Prepaid Shipping Labels for Drop s Ship Order on Eggracks.
Friendly Reminder:
1.Eggracks customer service team can not give you a tracking number immediately. Our warehouse need to collect the item and then generate the tracking number for you.
2.We cooperate with reliable carrier, such as DHL, USPS,UPS and Fedex.We do not cooperate with UNIUNI,GOFO at this time. We will inform you once activated.
3.Delivery time depends on the geographic distance and shipping carrier you chose, DHL for 3-7 business days, USPS/UPS for 4-8 business days, fedex for 3-6 business days.
4. If you upload the wrong prepaid shipping label or choose the wrong carrier,please
A)If the order does not ship out, please cancel your order and replace a new order to correct shipping carrier
B) if you choose the correct shipping carrier, please reupload the correct prepaid shipping label. The new one will overwrite the old one. If your order has been shipped out, then we are so sorry for this and can not modify.
5.The logistics we provide does not include signature service.
6.Self referring to carriers' official website:
*DHL:https://www.dhl.com/cn-en/home/tracking.html
*Fedex: https://www.fedex.com.cn/
*USPS: https://www.usps.com/
*UPS:https://www.ups.com/track?loc=en_US&requester=ST/
7.Pick up order price is lower than drop ship price, but higher than whole sale price, you can know the exact amount when check out.
How To Contact Us
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]