S7. Delayed Orders
We do our best to keep up with the growing demand for popular items. If an order is delayed, please contact our customer service team as soon as possible.
Pickup Delays
Our goal is to get your order to you as quickly as possible. Contact customer service after you’ve
Delivery Delays
If there's a delay in your scheduled delivery, chat with us if you haven’t received your order after the delivery window has passed.
Your order has been returned to sender/Drivers returned orders when:
1)they can’t find your address.
2)no safe location is found.
3)you aren’t reachable.
4)you canceled your order.
The order tracker displays new estimated delivery dates.
Chat with us as soon as possible:
your tracking information hasn’t updated for 3 business days.
it's two business days after your estimated delivery date.
Your order might be delayed because of events in some areas or weather delay. You can check for known shipping delays in your area using the links below.
To check FedEx for carrier delays, go to FedEx Service Alerts.
To check DHL for carrier delays, go to DHL Service Alerts.
To check USPS for carrier delays, go to USPS Service alerts.
To check UPS for carrier delays, go to UPS Service Alerts.
If you have any other concerns about pickup, delivery, and shipping delays, contact Eggracks customer service.
Pickup Delays
Our goal is to get your order to you as quickly as possible. Contact customer service after you’ve
1. called the phone number on the pickup sign to check in for your Eggracks order.
2. if you’re experiencing an extended delay, contact and chat with us.
Delivery Delays
If there's a delay in your scheduled delivery, chat with us if you haven’t received your order after the delivery window has passed.
Your order has been returned to sender/Drivers returned orders when:
1)they can’t find your address.
2)no safe location is found.
3)you aren’t reachable.
4)you canceled your order.
The order tracker displays new estimated delivery dates.
Chat with us as soon as possible:
your tracking information hasn’t updated for 3 business days.
it's two business days after your estimated delivery date.
Your order might be delayed because of events in some areas or weather delay. You can check for known shipping delays in your area using the links below.
To check FedEx for carrier delays, go to FedEx Service Alerts.
To check DHL for carrier delays, go to DHL Service Alerts.
To check USPS for carrier delays, go to USPS Service alerts.
To check UPS for carrier delays, go to UPS Service Alerts.
If you have any other concerns about pickup, delivery, and shipping delays, contact Eggracks customer service.
How To Contact Us
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]