S1.Place Drop Ship Order
When you want to place Drop Ship order,please refer to below steps or operation guide https://www.eggracks.com/help/4how-to-place-order-and-check-the-tracking-number-on-eggracks-eggracks_h0036.html
How to place Drop Ship order:
B) PO Order (PO Number needs to be unique for each row)
C) Product Title (＜35 characters）
D) Sku(Full Name,No abbreviation,the same with item code you see on each products’ detailed page
E) Product QTY
F) Customer Name
G) Address-1(NoPox Box Address)
H) Address-2
I) City
J) State(48States Only),Alaska/Hawaii Not Include
K) Zip-Code (Zip code column needs to be formatted as special Zip Code before saving
The file)
Please contact Eggracks customer services when you need any help. You can also refer to the picture of operation guide names: 4.How To Place Order and Check the Tracking Number On Eggracks
Friendly Reminder:
1.Eggracks customer service team can not give you a tracking number immediately. Our warehouse need to collect the item and then generate the tracking number for you.
2.We cooperate with reliable carrier, such as DHL, USPS,UPS and Fedex.
3.Delivery time depends on the geographic distance and shipping carrier you chose, DHL for 3-7 business days, USPS/UPS for 4-8 business days, fedex for 3-6 business days.
4.The logistics we provide does not include signature service.
5.Self referring to carriers' official website:
*DHL:https://www.dhl.com/cn-en/home/tracking.html
*Fedex: https://www.fedex.com.cn/
*USPS: https://www.usps.com/
*UPS:https://www.ups.com/track?loc=en_US&requester=ST/
6.Drop ship price is the price shows on product page.
How to place Drop Ship order:
1.Log into your Eggracks.com account https://seller.eggracks.com/.
2.Click Drop Ship order interface.
3.Choose Default Type
4.Click “download template file” on the top right.
5.Fill in the CSV template file
A) Order Date B) PO Order (PO Number needs to be unique for each row)
C) Product Title (＜35 characters）
D) Sku(Full Name,No abbreviation,the same with item code you see on each products’ detailed page
E) Product QTY
F) Customer Name
G) Address-1(NoPox Box Address)
H) Address-2
I) City
J) State(48States Only),Alaska/Hawaii Not Include
K) Zip-Code (Zip code column needs to be formatted as special Zip Code before saving
The file)
L) Country
M) Phone Number
6.After save the file, please click Select CSV file to upload the excel.
7.It will shows important sucessfully when the order imported.
8.Click the Order Invoice interface, and pay for the drop ship order.
9.We will process your order within 1-2 business days
10.Tracking number and packed status will shows on your order page once we ship out your order.
Please contact Eggracks customer services when you need any help. You can also refer to the picture of operation guide names: 4.How To Place Order and Check the Tracking Number On Eggracks
Friendly Reminder:
1.Eggracks customer service team can not give you a tracking number immediately. Our warehouse need to collect the item and then generate the tracking number for you.
2.We cooperate with reliable carrier, such as DHL, USPS,UPS and Fedex.
3.Delivery time depends on the geographic distance and shipping carrier you chose, DHL for 3-7 business days, USPS/UPS for 4-8 business days, fedex for 3-6 business days.
4.The logistics we provide does not include signature service.
5.Self referring to carriers' official website:
*DHL:https://www.dhl.com/cn-en/home/tracking.html
*Fedex: https://www.fedex.com.cn/
*USPS: https://www.usps.com/
*UPS:https://www.ups.com/track?loc=en_US&requester=ST/
6.Drop ship price is the price shows on product page.
How To Contact Us
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]
1.You can add the QQ contact [email protected] for 1V1 response.
2.Call us 18927428210.
3.Contact us through Tidio.
4.Email us [email protected]